The OECD (Organisation for Economic Cooperation and Development) recently published a new report on whistleblower protection systems, both in the public and private sectors. This report analyses whistleblower protection frameworks in OECD countries, identifies areas for reform and proposes next steps to strengthen effective and comprehensive whistleblower protection laws.
The whistleblower protection system of the Flemish government has been known as a good practice on the European level since its introduction in 2006. But the Flemish government does not only have a whistleblower protection act, it also offers points of report where both members of staff and citizens can raise concerns. Having these points of concerns and the service they offer to effectively deal with the reports, results in fewer cases where the actual whistleblower protection procedure has to be applied.
The central point of contact for wellbeing and integrity of the Flemish government offers a made to measure service for both members of staff (Spreekbuis) and citizens and enterprises (1700) and deals with all concerns regarding wellbeing and integrity at the Flemish government. This approach of combining wellbeing and integrity in one central point of contact and the specific service for both target groups, is what the OECD finds interesting and presents as a good example in the report.
Members of staff can contact Spreekbuis every working day from 9 am until 5 pm via telephone or email. They are welcome to raise any concern regarding wellbeing and integrity at work: conflicts, bullying, discrimination, personal problems, theft of other integrity issues…
1700 is the central gateway to the Flemish government for citizens and enterprises. Members of the public can contact 1700 every working day from 9 am until 7 pm via telephone, email or chat.